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+91 487 297 0003 Info@cherusseryfinance.com

Customer Relationship Executive

Customer Relationship Executive

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  • 0-3 Year
  • Kizhattani Branch

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About

We are seeking a proactive and customer-focused Customer Relationship Executive (CRE) to join our Kizhutani Branch. The role involves building strong customer relationships, understanding client needs, and delivering excellent service. Candidates with 0–3 years of experience who are enthusiastic about customer support and communication are encouraged to apply.

Responsibilities

  • Assist customers with inquiries, loan details, and service-related support
  • Maintain strong customer relationships through timely follow-ups
  • Handle documentation, data entry, and branch-level customer coordination
  • Support the branch team in day-to-day operations
  • Ensure customer satisfaction and provide solutions to their concerns
  • Promote company services and guide customers through processes

Requirements

  • 0–3 years of experience in customer service or related roles
  • Strong communication and interpersonal skills
  • Basic computer knowledge and documentation skills
  • Ability to handle customer queries with professionalism and patience
  • Positive attitude and willingness to learn
  • Qualification: Plus Two/Degree (preferred)

We're available for 24 hours!

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